Warranty of Good Working Order

Consumer Protection Act (Bill 29)

At Ameublement Branchaud, our commitment to our customers doesn't end at delivery. Since October 5, 2026, a free warranty of good working order automatically applies to the purchase of certain new goods, including major appliances. This gives you added protection at no extra cost.

The warranty at a glance

  • Applies to purchases made on or after October 5, 2026.
  • Free and automatically included with the purchase of an eligible new product.
  • Lasts for a fixed period starting on the delivery date of the product.
  • Covers parts, labour and reasonable transportation or shipping costs for repairs.
  • Does not cover routine maintenance (e.g., replacing filters) or damage caused by misuse or accidents.
  • Is in addition to the legal warranty provided by law and to any manufacturer's warranty.
  • Applies to Québec consumers.

Warranty of good working order period by product category

Product Warranty period
Stoves6 years
Refrigerators6 years
Freezers6 years
Air conditioners and heat pumps6 years
Washers5 years
Dryers5 years
Dishwashers5 years
Televisions4 years
Desktop and laptop computers, tablets, cell phones, video game consoles3 years

For any warranty service request, please contact our team in store or by phone and have your proof of purchase ready.

Replacement parts and repair services (section 39 CPA)

Please note that Ameublement Branchaud inc. ("Branchaud") does not guarantee the availability of replacement parts, repair services, or the information necessary for the maintenance or repair of the goods sold, in accordance with section 39 of the Consumer Protection Act (CQLR, c. P-40.1) and sections 79.18 to 79.20 of the Regulation respecting the application of the Consumer Protection Act. This notice does not limit the warranty of good working order described above.